DirecTV, a subsidiary of AT&T, is an American direct broadcast satellite service provider headquartered in El Segundo, California. The company provides digital television services to more than 20 million customers in the United States and 16.32 million customers in Brazil, Mexico and other countries in Latin America. Its products include direct broadcast satellite, pay-per-view, pay television and internet television. Our DTV Rio login guide will walk you through the steps for signing into rio.directv.com as well as tips for troubleshooting some of the logging issues you may encounter during the process.
DTV Rio Login Step-by-step Instructions
Follow these steps to sign into rio.directv.com via a PC.
- Open your PC’s browser, and go to rio.directv.com.
- Once the page has loaded, navigate to the DTV Rio login section.
- Enter your username in the “Username” section.
- Enter your password in the “Password” section.
- Finally, click the button marked “Login” to get to your account.
DTV Rio Mobile Login Step-by-step Instructions
The steps listed in this section will guide you through the process of signing into rio.directv.com via a mobile device.
- Open your device’s browser, and go to rio.directv.com.
- Once you reach the DTV Rio login page, navigate to the login section.
- Enter your username in the field marked “Username.”
- Enter your password in the field marked “Password.”
- Finally, tap the button marked “Login” to complete the login process.
DTV Rio Mobile Login Instructions for Apple Users
- Find the DIRECTV mobile application.
- Download the app then allow it to install.
- Open it when the installation process is complete.
- Tap the hamburger menu at the top left side of the page.
- Select the “My Account” option from the menu that appears.
- TheDTV Rio login form will be displayed. Enter your email address or AT&T access ID in the first field.
- Enter your password in the next field.
- Turn on the “Remember Me” feature if you want your mobile device to save your login details.
- Lastly, tap the blue “Sign In” button to reach your account.
DTV Rio Mobile Login Instructions for Android Users
- Download the DIRECTV mobile app from Google Play Store.
- Install the app then open it to access the homepage.
- Tap the hamburger icon at the far left side of the page.
- A dropdown menu will appear. Tap the “My Account” option.
- On the login form, type your AT&T access ID or email address or into the first slot.
- Type your DirecTV password into the next slot.
- Check the “Remember Me” box to make future logins more convenient.
- Tap the button marked “Sign In” to get to your account.
DTV Rio Login Customer Support
You may receive the “The email address/access ID, and password combination you entered doesn’t match our records” error message when signing into your account. Try these tips to resolve the issue:
- Check that the caps lock function on your keyboard is turned off before typing your password (passwords are case sensitive).
- Confirm that you are typing the correct email address/AT&T access ID and password.
If you’ve forgotten your DirecTV password, use the password recovery tool to create a new password.
For other DTV Rio login issues, please contact DirecTV customer service agent at 800.531.5000.