The Old Navy Credit Card E-Services Login lets the user manage their online credit card account with the Old Navy store. After users are prompted to enter their username and password, they can gain access to their online credit card account. On this website, users can pay bills, check their account balance and check on the status of accumulated rewards. In this guide, we offer step-by-step instructions for the Old Navy Credit Card eServices login procedure.
Old Navy Credit Card eServices Login Step-by-Step Instructions
The Old Navy login process is simple. Here are the steps:
- Open your internet browser and reach the Old Navy login website, www.mycreditcard.mobi.
- Enter your userID and password in the empty fields on the left. If you’ve never created a username or password, you can click the “register” button at the bottom, and this will help you create a new account.
- After entering your userID and password, click the blue “Secure login” button to proceed.
Old Navy Mobile Login Step-by-Step Instructions
There does not seem to be a mobile app at this time for managing an Old Navy account, but if there was, the log-in process would be very similiar to the above instructions.
1. Open your mobile browser and reach the Old Navy login page. Depending on your browser type, it may default to a mobile website.
2. Enter your userID and password in the empty fields and tap login. If you’ve never registered for an account, tap the red register button at the bottom.
Old Navy Login Customer Support
There are a few ways the Old Navy Credit Card E-Services login can help if you forget a username or password. If you forget your userID:
- Click the “Find UserID” link that appears in red on the Old Navy Credit Card eServices login page.
- You will then be directed to a second page. On this page, enter the primary account holder’s information.
- Enter the full card number and the zip code associated with the account.
- Your userID will either be displayed on the screen or will be emailed to you at the email address associated with the account.
If you forget your password:
- On the Old Navy Credit Card eServices login page, click the “reset password” link that displays in red. It will then direct to a second page and prompt you to enter some information.
- Enter the userID and zip code associated with the account. Remember that the userID is case sensitive.
- Click the blue continue button.
- You will be prompted to create a new password, and will likely have to enter it twice for confirmation.
- After successfully setting your new password, you’ll be able to login with your userID and newly created password.
There is also a phone number you can call for technical support problems. Although they can not help you with billing or managing your account, you can call them if you’re having trouble navigating the website or logging in. Their phone number is: 1-855-662-2693.
Old Navy Technical Support: 1-855-662-2693
Old Navy Customer Service: 1-800-OLD-NAVY (1-800-653-6289)
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